Who we are:
Rover.com connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.
We're headquartered in downtown Seattle. We're an agile, fast-growing startup, and our leadership comes from some of the country's most respected tech companies. We've been named among Seattle's "Best Places to Work" in Seattle Met magazine, Seattle Business Magazine, and the Puget Sound Business Journal." We're also a recipient of Seattle Business Magazine's 2015 Tech Impact Awards. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.
Who we're looking for:
Rover is seeking a seasoned email & CRM expert to improve the owner funnel and increase re-transaction rates for owners. You will be primarily responsible for developing strategies and tests to drive key metrics at Rover, determining how we can best execute those strategies using our email platform or other vendors, and executing and analyzing those strategies and tests.
Rover’s email program is focused on driving first time and repeat bookings through Rover, and providing a great customer experience while doing it. A lot of ground work has been laid for Rover’s email program, and now there is immense opportunity to improve the performance of our email program with new campaigns and improved segmentation. You will make that happen.
The Email & CRM manager needs to have a passion for email and CRM marketing, testing and analytics coupled with a commitment to excellence and the ability to work through mistakes and problems. You enjoy working with others to improve the owner funnel and increase re-transaction rates, and have a passion for getting the right message to the right customer at the right time. If that describes you, then this is the job you’re looking for.
This role will live on Rover’s marketing team and will report to the Sr Marketing Manager.
Benefits of Working at Rover.com: